As we announced earlier this year, we will be closing Picnik on April 19th, 2012, and we want to make sure you have the information and support you need.
For more details on our shut down, or recommended alternatives to Picnik, please see answers to frequently asked questions.
Refund update for Picnik Premium
We have submitted all refunds for processing. For the few who have not received their refund, please do the following:
- Confirm you have not mistaken your refund for a new Picnik charge
- Contact the original financial institution you used to purchase your Picnik Premium membership to confirm they have received the refund notification
- If these steps don't resolve your issue, contact us by logging into your account and clicking Help. Please contact us prior to our April 19th closure.
Picnik Premium
Picnik Premium will continue to be free for everyone until our closing date. So please keep creating!
Grabbing your photos
If you would like to remove your images from Picnik, please use Picnik Takeout to easily download your photos to your desktop in convenient zip files. You may request downloads as many times as you like until our closing date of April 19, 2012. If you choose to zip up now, you can still use Picnik and remove any new edits though April 19th. Make sure you can open your downloaded zip files. If you have any problems, please contact feedback-data@picnik.com.
Thank you,
Team Picnik
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